TY JOUR TI THE INFLUENCE OF SOFTWARE DEVELOPMENT CHARACTERISTICS ON THE ACCURACY OF MODELS FOR PREDICTING ISSUE RESOLUTION TIME IN KW machine learning KW issue resolution time prediction KW issue tracking systems KW Jira KW corporate software development KW Random Forest KW CatBoost KW feature importance JO MOSCOW ECONOMIC JOURNAL AU Fedorov, D.V. AU Yudin, A.V. PY 2026 IS 11 PB Electronic science